I frequently get messages from people interested in moving to Rwanda. Well, in this post I want to share, no I want to warn you, about the biggest cultural shocks I experienced, when I moved to Rwanda.
You must be thinking ‘Theo, ain’t you Rwandan? How can you be culturally shocked about your own culture? Well, let me explain. I’m a Rwandan diaspora. I was born in Rwanda, but like many Rwandans my family fled the country in 1994 in search for a safer place to live. We lived in different countries for a while, our family even got separated for a few years before we got reunited again in the year 1999 in the Netherlands. We eventually got political asylum and I grew up and lived in the Netherlands for the past 20 years until last year. That’s when I moved back to my motherland to start a business.
Even though I am 100% Rwandan, and I speak the language and everything, I still have a very much western view of the world because that’s where I grew up, that’s where I got education and most of my life experiences. So when I moved here, there were certain things that kind of shocked me.
I’m going to share with you the 5 culture shocks that I experienced after moving back to Rwanda.
#1 Things runs out
Here in Rwanda, there is no guaranteed supply of anything. Tap water? Runs out
Electricity? Runs out
Anything you find on a menu in a restaurant, can and will run out.
Even Heineken in a Heineken bar runs out haha. When you are late at a lunch buffet restaurant, you will find that half of the food has run out but you will pay the full price though. Cocktail Bars run out of alcohol, the same way hospitals run out of medicine, and fruit vendors run out fruits.
This happens quite a lot here. There are many reasons as to why this happens. But it’s mostly because of production and supply chain issues I have been told. There is not much you can do, other than pick the one thing that they do have available.
#2 Dating
When it comes to dating, I only have experience with dating Rwandan girls.
When it comes to dating a local, not very rich, Rwandan girl, there are 2 things that shocked me the most:
1) As a man you’re expected to pay for everything involving all your dates! From phone credits to make the appointment, to lunch & dinner, to the transportation to bring her to the date and back home. I made a more detailed video about dating Rwandan women, check it here.
There are some exceptions to this of course. But I was not used to this. All the girls I ever dated in the Netherlands came with their own money. Usually I would pay for the symbolic first date but soon after we would go DUTCH. Splitting everything half/half. Here in Kigali I was starting to wonder if these girls are not just using me for my money. But once you get past the first 2-3 dates you’re able to easily differentiate whether a girl is into you for you or for something else.
2) Most Rwandan girls don't have their own private areas, as they tend to live with their families until they get married.
And If you have your own independent crib, they love to come and visit. And sometimes spend the night, or a weekend or an entire week. They don’t seem to have any GAHUNDA. Any sense of urgency to go or do something else. The more private your house is, the longer they stay!
#3 Coming on time
Rwandans have a serious issue with time. It’s more problematic than you think. Especially if you are doing business, like me, here. No-one comes on time. Not your boss, not your partner, not your contractors and not even your employees.
People come so late to anything, church services, weddings AND even funerals are not exempted.
My umukozi, the lady who does my house chores, takes her sweet time when she’s working. For example, she cooks a meal in 2,5 hours on average. I replicated that exact meal and I finished it in one hour. And going to restaurants is even worse. They will look you dead in the eye, and promise that your food will be done in 30 minutes! Don’t believe them, it won’t be!
#4 Customer Service
Rwandans do not know what customer service is. It’s almost non-existing. You will get better service in high-end places that are more geared to tourists and foreigners.
If you call a company, the conversation will most likely go like this: …hello? …. Hello.., *silence*… is this company x?.... yes… *silence*.. Can you help me ? … *silence*..
I have a theory about this: In western countries, employees always give you this fake smile as if they are really happy to see. Whereas in fact they are not, they are just doing this to not too lose their jobs. Whereas in Rwanda, they are so pure and honest that they don’t fake being happy if they’re not.
#5 Staring
Omg, Rwandans love to stare. They will stare at you, if you are rich, they will stare at you if you are poor, if you are tall, beautiful, ugly, short, a woman, a man or anything in between. This is something that I have never seen anywhere else in the world to this extent. You might be asking why they are staring so much? To be honest, other than just being curious I don’t know and I don’t think that most Rwandans are aware of it either.
I did find out that this staring comes with a secondary bad habit. And I did not know how bad this habit could be, until my girlfriend, who is also a Diaspora Rwandan, came to visit me.
Apparently, Rwandans don’t only stare at you, they also make remarks about you. I never really paid attention to it, because I walk around with headsets and am busy with other stuff when outside. But after my girlfriend pointed it out, I could hear it loud and clear. The thing is, it’s not only strangers from the streets talking about you, it is often also family members!
I also found out that my girlfriend got significantly more stares and remarks than I did. And they were much more negative. This hit a particularly sore spot because that’s exactly what happens in Europe as well. Women of color get more unwanted remarks and attention than any other group of people. From men and women.
So this shocked me tremendously that it happens in Rwandan as well and I honestly don’t know what to do about this. My way of dealing with it is to ignore it. I am good at ignoring stuff. I do sometimes engage in it if it's someone close to me.
Let me know what culture shocks you’ve experienced coming to Rwanda.
Thank you for reading.
Muramuke!